Returns

Please be advised this resolution is subject to change once it has passed quality control provided:

  • The item is unworn and in original condition with all the tags still attached
  • The item has absolutely no marks or stains (including makeup and spray tan)
  • The item has hygiene stickers still in place (Bodysuits and Swimwear)
  • The item is returned to us within 30 days from delivery date
  • The item does not have any odour (including deodorant, perfume, body odour or washing powder)
  • Earrings cannot be returned (for hygiene reasons)
  • A receipt and proof of purchase is available
  • Please note we do not accept returns on accessories and jewellery

Beqei reserves the right to reject returns beyond the return period limit, or items which are not in the original condition in which they were received. If this is the case, the package will be simply returned back to the customer and any shipping costs involved will not be covered by Beqei 

NEED TO RETURN YOUR ORDER? 

DOMESTIC (AUS)

All returns must be made within 30 days from delivery, unless otherwise specified by one of our customer service team members.

Returns will take approximately 5 - 7 business days to process through once received  

INTERNATIONAL  

All returns must be made within 30 days from delivery, unless otherwise specified by one of our customer service team members.

STORE CREDITS

A Beqei store credit will be emailed to you in the form of a gift card, which you can use to repurchase another item! Store Credits are valid for 12 months.

FINAL SALE STYLES

Final Sale styles are last chance styles and will not be restocked. All products are marked to clear and not eligible for a return

AFTERPAY RETURNS

Should you wish to return something you have purchased using AfterPay, the return process is still the same! Unless the item is deemed faulty by our team, you will be issued with a store credit for the full amount of the item. 

Please note: Once your refund has been approved by our staff and a notification sent to you, it may take 5-7 business days for the funds to reflect in your account, we appreciate your patience during this period. 

All refunds are processed back to their original payment method. If your refund has taken longer than the aforementioned days, please contact us at beqeiboutique@hotmail.com so we can investigate further for you. H